McDonald's

Going Up!

Launch your Management career at McDonald's and you'll learn right away that this is just a starting point.  Countless Managers have advanced to higher-level positions throughout the organization.  We want you to experience, learn and advance.  And we'll prepare you with everything you need to do it. 

Here, ambition is lightning in a bottle.  If you want to explore the highest levels of our organization we're behind you 100%.

If you work for our great organization, your management career would likely follow a path like the one outlined below.

Team Manager

As a Manager Trainee, you are responsible for learning and understanding McDonald's policies and procedures in order to prepare for managing shifts in a McDonald's restaurant.  The responsibilities include, but are not limited to:

• Learning the basics of restaurant operations through on-site training, area management and floor management. 
• Gaining experience with attaining and maintaining customer satisfaction.
• Developing an understanding of basic supervision, human relations, interpersonal communication and follow-up skills.
• Establishing an Individual Development Plan to help focus on personal career development objectives.
• Ensuring that a respectful workplace exists in the restaurant. 

Second Assistant Manager

As a Second Assistant Manager, you are responsible for managing people, products and equipment to execute outstanding Quality Service, Cleanliness and Value (QSC&V) on all assigned shifts.  The responsibilities include, but are not limited to:

• Developing and training crew employees
• Maintaining critical standards for product quality, service speed & quality, cleanliness and sanitation.
• Managing shifts and /or areas without supervision
• Ensuring all safety, sanitation and security procedures are executed
• Controlling food components, labor, waste and cash while managing shifts and/or areas.
• Completing all assigned shift paperwork
• Ensuring that a respectful workplace exists in the restaurant

First Assistant Manager

As a First Assistant Manager, you are responsible for assisting the Restaruant Manager in executing virtually all aspects of the restaurant operations.  The responsibilities include, but are not limited to:

• Demonstrating an dreinforcing the leadership behaviors and basic people standards necessary to gain commitment from crew adn other shift managers
• Recruiting, staffing, scheduling and retaining employees
• Managing the development of training of crew and shift management employees
• Building sales and controlling costs to deliver optimum business results for all areas of accountability
• Maintaining critical standards for product quality, service, speed and quality, cleanliness and sanitation
• Controlling assigned profit and loss line items
• Ensuring that a respectful workplace exists in the restaurant

The next level of restaurant is the Restaurant Manager.  As a Restaurant Manager, you are responsible for the entire operation of a single McDonald's restaurant including:

• Developing and training Assistant Managers
• Measuring external customer satisfaction and executing plant to increase brand loyalty
• Implementing and conducting in-restaurant new products and procedures
• Ensuring execution of all security, food safety and maintenance of the restaurant
• Projecting and controlling accurate profit & loss line items
• Administering all in-restaurant records and procedures including benefits, payroll, inventories, security and employee personnel files.
• Ensuring that a respectful workplace exists in the restaurant.